Shipping Policy – NOIR PERFUME

Thank you for shopping with NOIR PERFUME. We are committed to delivering your favorite premium perfumes safely and on time.

1. Order Processing

• Orders are usually processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.

2. Shipping Time

Estimated delivery times:

• Punjab: 2–4 business days
• Other Cities in Pakistan: 3–6 business days

Delivery times may vary due to courier delays or unexpected situations.

3. Shipping Charges

• Shipping charges will be displayed at checkout.
• We may offer free delivery on selected promotions or minimum order values.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan on eligible orders.

Customers must ensure availability on the provided contact number for order confirmation.

5. Order Tracking

Once your order is shipped, you may receive a tracking number via SMS, WhatsApp, or email (if available).

6. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

NOIR PERFUME is not responsible for delays or failed deliveries caused by incorrect addresses or phone numbers.

7. Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally happen due to:

• Weather conditions
• Public holidays
• Courier service issues
• Remote delivery locations

If your order is significantly delayed, please contact us for support.

8. Damaged Packages

If your parcel arrives damaged or leaked:

• Contact us within 48 hours of delivery
• Share clear photos/videos of the package and product

We will review the issue and provide a suitable solution.

9. Contact Us

For shipping-related questions, contact us:

NOIR PERFUME
Email: noirperfume9@gmail.com
WhatsApp/Call: 03099886718